Terms of service

Terms of Service – Ellemncia

Overview
Welcome to Ellemncia! The terms “we”, “us” and “our” refer to Ellemncia. We operate this store and website, including all related information, content, features, tools, products and services (the “Services”). Ellemncia is powered by Shopify, which enables us to provide these Services to you.

By visiting, browsing, or purchasing from our store, you agree to be bound by these Terms of Service (the “Terms”), together with our Privacy Policy. Please read these Terms carefully, as they describe your rights, obligations, and limitations when using our Services. If you do not agree, you may not access or use our Services.

Section 1 – Access and Account

  • By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have consent from a parent/guardian to allow a minor dependent to use our Services.

  • You agree to provide current, complete, and accurate account, billing, and shipping information.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Section 2 – Our Products

  • We strive to display accurate product information, but colors and product appearances may vary due to device settings.

  • We do not guarantee that products will meet your personal expectations.

  • We reserve the right to discontinue or limit the sale of any product at any time.

Section 3 – Orders

  • Placing an order constitutes an offer to purchase. Acceptance is at our discretion and occurs only once we confirm and process payment.

  • We may cancel or modify orders for reasons including stock availability, errors, or suspected misuse. If so, we will attempt to contact you via the details provided.

  • Purchases are for personal use only and not for commercial resale.

  • Returns and exchanges are governed by our Refund Policy [insert link].

Section 4 – Prices and Billing

  • Prices, discounts, and promotions may change without notice.

  • Posted prices do not include shipping, handling, customs duties, or taxes unless explicitly stated.

  • You agree to provide valid payment details and authorize us to charge all applicable amounts.

Section 5 – Shipping and Delivery

  • Shipping times are estimates only and not guaranteed.

  • Once products are handed to the carrier, risk of loss or damage passes to you.

  • We are not liable for delays caused by carriers, customs, or events outside our control.

Section 6 – Intellectual Property

All content on the Services—including trademarks, designs, graphics, text, and media—is owned by Ellemncia or its licensors and is protected by law. Unauthorized reproduction or use is prohibited.

Section 7 – Optional Tools

Any third-party tools provided through our Services are offered “as is.” We have no responsibility for their performance or terms. Use of such tools is entirely at your own risk.

Section 8 – Third-Party Links

Our Services may include links to third-party sites. We are not responsible for the content, accuracy, or practices of third parties. You engage with them at your own risk.

Section 9 – Relationship with Shopify

Ellemncia is powered by Shopify, but all transactions are between you and Ellemncia. Shopify is not a party to your purchases and holds no responsibility for product quality, delivery, or disputes.

Section 10 – Privacy Policy

Personal information collected through the Services is governed by our Privacy Policy [insert link], as well as Shopify’s Privacy Policy. By using our Services, you consent to such processing and storage.

Section 11 – Feedback

By submitting reviews, ideas, or feedback, you grant us a worldwide, royalty-free license to use and share such content for any purpose. You confirm that you own the rights to what you submit and that it does not violate third-party rights.

Section 12 – Errors, Inaccuracies, and Omissions

We may correct errors (including pricing, promotions, shipping details, or availability) without prior notice, including after you have submitted an order.

Section 13 – Prohibited Uses

You may not use the Services for any unlawful, abusive, or harmful activity. Prohibited uses include spamming, infringing on intellectual property, transmitting viruses, impersonating others, or attempting to interfere with site functionality. We may suspend or terminate accounts violating these Terms.

Section 14 – Termination

We may terminate your access to the Services at any time without notice. Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive termination.

Section 15 – Disclaimer of Warranties

Services and products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted, timely, or error-free service.

Section 16 – Limitation of Liability

To the maximum extent permitted by law, Ellemncia shall not be liable for any indirect, incidental, or consequential damages, including lost profits, revenue, or data, arising from the use of our Services or products.

Section 17 – Indemnification

You agree to indemnify and hold harmless Ellemncia, Shopify, and our affiliates from claims, damages, or losses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

Section 18 – Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will continue in effect.

Section 19 – Waiver and Entire Agreement

Failure to enforce any right under these Terms does not constitute a waiver. These Terms, along with our posted policies, represent the entire agreement between you and Ellemncia.

Section 20 – Assignment

You may not transfer or assign these Terms without our prior consent. We may assign our rights and obligations without restriction.

Section 21 – Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. You consent to the exclusive jurisdiction of the courts in Navi Mumbai, Maharashtra.

Section 22 – Headings

Headings are included for convenience only and do not affect interpretation.

Section 23 – Changes to Terms of Service

We reserve the right to update these Terms at any time by posting a revised version on our website. Continued use of our Services after changes constitutes acceptance.

Section 24 – Contact Information

Trading Name: Ellemncia
Email: alphaconsumerproducts@gmail.com

Phone: +91 9326124798
Address: 58 Old Thane Naka Road, HOC Colony, Panvel, A-001 Janvi Building, 410206 Navi Mumbai, Maharashtra, India